Payment & Shipping
Shipping
Free shipping on orders over $200 (USA ONLY).
Please use chart below to calculate charges for orders that do not qualify for free shipping.
Domestic (USA)
|
Ground |
3-7 Business Days |
$12 |
|
Express |
1-2 Business Days |
$24 |
|
Next Day |
1 Business Day |
$48
|
International (Rest of World)
|
International |
4-8 Business Days |
Subject to change. Please add shipping information to cart for quote. International orders may be subject to duties and taxes. |
Duties and Taxes
International orders may be subject to duties and taxes that are assessed by your local customs office. We are not responsible for any duties and taxes on international orders. We are unable to estimate your total cost so we ask that you contact your local customs office for more information.
International orders that are refused at delivery are not eligible for a refund or exchange and will be considered abandoned. Due to the customs process delivery times may take longer than stated. If you have any questions please email us at info@cuevashop.com.
PO Boxes
We are unable to deliver to PO boxes or forwarding addresses at this time.
SHIPPING RESTRICTIONS
Due to trading agreements and customs restrictions, we may be unable to ship certain items to your location. We'll let you know if this is the case once you proceed to purchase.
Tracking
Once you place your order you will receive an email confirmation. This initial email will NOT contain tracking information. Your tracking information will be sent to you once your order has PROCESSED. Please allow for 2-4 business days from email confirmation to process and ship out your order.
If you are a registered customer, you can also follow your delivery by signing into your account and selecting MY ORDERS. If you have any questions or concerns please contact us at info@CuevaShop.com with your order number found in the email confirmation.
PAYMENT
Cueva currently accepts all major credit cards. If you have any questions or concerns regarding your method of payment please reach out to us at Info@CuevaShop.com.
We reserve the right to cancel any orders or ban any user that we suspect might have aided by browser automation, or a reservation service. Please note, if you use a web proxy or “bot” to purchase, your order is automatically flagged as high risk and may result in your order being canceled.